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National Pen
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Manufacturing Information Systems
National Pen
History
History
No events for 19 days!
Product Family disabled during new product launch
Aug 28, 2025 2:40 PM–Aug 29, 2025 3:17 AM EDT
Manufacturing Information Systems /
National Pen
Product Family disabled during new product launch
Aug 28, 2025 2:40 PM–3:42 PM EDT
Manufacturing Information Systems /
National Pen
No events for 8 days!
Microservice is currently not allowing jigs to load for Inkjet in Australia.
Aug 20, 2025 10:38 AM–11:31 AM EDT
Manufacturing Information Systems /
National Pen
Inkjet plan for next shift is not commited
Aug 19, 2025 2:02 PM–2:25 PM EDT
Manufacturing Information Systems /
National Pen
Inkjet plan for next shift is not Commited
Aug 19, 2025 6:51 AM–7:35 AM EDT
Manufacturing Information Systems /
National Pen
No events for 2 days!
Helix Process Plan Failing
Aug 16, 2025 4:00 PM–4:32 PM EDT
Manufacturing Information Systems /
National Pen
No events for 2 days!
Test orders stuck for new launch
Aug 13, 2025 7:32 PM–Aug 14, 2025 12:36 AM EDT
Manufacturing Information Systems /
National Pen
No events for 1 day!
Batch stuck, halting calendar workflow
Aug 12, 2025 12:31 PM–4:30 PM EDT
Manufacturing Information Systems /
National Pen
Mug products Goldstar orders unable to batch with 'Package Creation Failed'
Aug 9, 2025 2:11 AM–Aug 12, 2025 5:32 AM EDT
Manufacturing Information Systems /
National Pen
No events for 10 days!
(NatlPen-MEX) Batch stuck
Aug 2, 2025 2:37 AM–3:05 AM EDT
Manufacturing Information Systems /
National Pen
No events for 1 day!
(NatlPen-MEX) Error in the Piranha application on padprint process machines.
Jul 30, 2025 7:52 PM–Jul 31, 2025 12:47 PM EDT
Manufacturing Information Systems /
National Pen
Casino Workflow Blocked
Jul 31, 2025 11:10 AM–12:45 PM EDT
Manufacturing Information Systems /
National Pen
(NatlPen-MEX) Error in the Piranha application on padprint process machines.
Jul 30, 2025 7:52 PM–Jul 31, 2025 6:57 AM EDT
Manufacturing Information Systems /
National Pen
Machines Printing Intermittently
Jul 29, 2025 4:27 PM–Jul 30, 2025 1:50 PM EDT
Manufacturing Information Systems /
National Pen
(NatlPen-MEX) (Shift Order Summary - Mexico - Laser Engraving) Not received in email
Jul 29, 2025 7:20 PM–10:50 PM EDT
Manufacturing Information Systems /
National Pen
(NatlPen-MEX) paperless page down
Jul 29, 2025 10:05 AM–10:31 AM EDT
Manufacturing Information Systems /
National Pen
No events for 5 days!
Batch is stuck for Casino process
Jul 23, 2025 11:06 PM–11:26 PM EDT
Manufacturing Information Systems /
National Pen
National Pen Casino Process Halted
Jul 23, 2025 11:42 AM–12:00 PM EDT
Manufacturing Information Systems /
National Pen
Orders Stuck in Laser Workflow
Jul 22, 2025 4:26 PM–5:16 PM EDT
Manufacturing Information Systems /
National Pen
Laser Current backlog report not accurate
Jul 21, 2025 8:31 PM–10:59 PM EDT
Manufacturing Information Systems /
National Pen
Comments Not Showing in Problem Management
Jul 21, 2025 4:31 PM–6:28 PM EDT
Manufacturing Information Systems /
National Pen
GS Orders Stuck in Laser Workflow
Jul 21, 2025 11:32 AM–2:33 PM EDT
Manufacturing Information Systems /
National Pen
Issue with Batches for new Laser Deployment
Jul 20, 2025 1:47 PM–Jul 21, 2025 6:00 AM EDT
Manufacturing Information Systems /
National Pen
No events for 3 days!
Production Plan Unavailable in Inkjet
Jul 17, 2025 6:16 PM–Jul 18, 2025 3:59 AM EDT
Manufacturing Information Systems /
National Pen
Production Plan Unavailable in Inkjet
Jul 17, 2025 6:16 PM–7:37 PM EDT
Manufacturing Information Systems /
National Pen
No events for 5 days!
Batches not loading to Entity Tracker
Jul 11, 2025 5:52 PM–7:59 PM EDT
Manufacturing Information Systems /
National Pen
No events for about 1 month!
NatlPen-MEX batches are stuck, and the production process has been halted for now.
Jun 7, 2025 4:37 AM–5:17 AM EDT
Manufacturing Information Systems /
National Pen
No events for 2 days!
Orders rejected from Paperless
Jun 2, 2025 1:54 PM–Jun 5, 2025 4:18 AM EDT
Manufacturing Information Systems /
National Pen
No events for 2 days!
Orders rejected from Paperless
Jun 2, 2025 1:54 PM–4:19 PM EDT
Manufacturing Information Systems /
National Pen
No events for 5 days!
Error in webshell, No scanning batch for Silkscreen process
May 26, 2025 10:30 PM–May 28, 2025 9:17 AM EDT
Manufacturing Information Systems /
National Pen
No events for 1 day!
Error in webshell, No scanning batch for casino process
May 26, 2025 10:36 AM–12:32 PM EDT
Manufacturing Information Systems /
National Pen
No events for 3 days!
Multiple orders stuck in package creation
May 22, 2025 1:07 PM–2:20 PM EDT
Manufacturing Information Systems /
National Pen
All Inkjet batches stuck
May 21, 2025 12:44 PM–May 22, 2025 12:03 PM EDT
Manufacturing Information Systems /
National Pen
No events for 9 days!
GS batches unable to produce
May 12, 2025 3:54 PM–5:36 PM EDT
Manufacturing Information Systems /
National Pen
No events for 9 days!
Batch stuck for inkjet
May 3, 2025 2:11 PM–2:40 PM EDT
Manufacturing Information Systems /
National Pen
No events for 10 days!
GS Batch stuck on webshell (DW-MACHINE-14) for Drinkware process
Apr 23, 2025 10:40 AM–1:19 PM EDT
Manufacturing Information Systems /
National Pen
Overdue GS Orders Unable to Batch
Apr 21, 2025 2:48 PM–Apr 23, 2025 3:43 AM EDT
Manufacturing Information Systems /
National Pen
No events for 7 days!
Next shift plan not found for inkjet process
Apr 15, 2025 6:36 AM–8:32 AM EDT
Manufacturing Information Systems /
National Pen
No events for 11 days!
Machines stopped due to stuck batches
Apr 3, 2025 1:51 PM–3:57 PM EDT
Manufacturing Information Systems /
National Pen
Shift Order Summary for Mexico not available
Apr 3, 2025 10:42 AM–11:46 AM EDT
Manufacturing Information Systems /
National Pen
No events for 20 days!
Batch unable to process, blocking machine
Mar 13, 2025 2:25 PM–4:38 PM EDT
Manufacturing Information Systems /
National Pen
To check the configuration of the Deco Unit for the products: FHK, FHW, and FHQ.
Mar 12, 2025 6:53 PM–Mar 13, 2025 12:18 PM EDT
Manufacturing Information Systems /
National Pen
Past-Due GS Orders Unable to Batch
Mar 11, 2025 5:47 PM–Mar 12, 2025 2:10 PM EDT
Manufacturing Information Systems /
National Pen
No events for 1 day!
Multiple GS Orders Pending
Mar 11, 2025 11:28 AM–12:11 PM EDT
Manufacturing Information Systems /
National Pen
No events for 4 days!
Unable to edit inkjet plan
Mar 6, 2025 10:03 PM–11:05 PM EST
Manufacturing Information Systems /
National Pen
Batch Stuck
Mar 5, 2025 11:05 PM–Mar 6, 2025 1:27 AM EST
Manufacturing Information Systems /
National Pen
No events for 21 days!
National Pen Casino workflow down due to stuck batch AI4LB4FRVLOO96Q
Feb 12, 2025 2:29 PM–2:55 PM EST
Manufacturing Information Systems /
National Pen
No events for 7 days!
NatlPen-CZH: LJL, FHR, FHO, missing artwork in paperless
Feb 3, 2025 4:46 AM–Feb 5, 2025 8:21 AM EST
Manufacturing Information Systems /
National Pen
No events for 1 day!
Casino workflow machine (CLR_03) down with stuck batchID: OXAFL826E5BRQKS
Feb 3, 2025 12:56 PM–2:41 PM EST
Manufacturing Information Systems /
National Pen
No events for 6 days!
Stuck order in the plan laser not low
Jan 28, 2025 4:50 AM–5:52 AM EST
Manufacturing Information Systems /
National Pen
No events for 5 days!
Batch Blocking Casino Workflow
Jan 22, 2025 11:37 AM–12:21 PM EST
Manufacturing Information Systems /
National Pen
No events for 7 days!
GS - National Pen orders stuck on live status for Casino process
Jan 14, 2025 11:25 AM–3:17 PM EST
Manufacturing Information Systems /
National Pen
Units missing shift plan
Jan 14, 2025 11:01 AM–11:11 AM EST
Manufacturing Information Systems /
National Pen
No events for 3 days!
GS batch stuck in machine Casino_CLR_03
Jan 10, 2025 8:09 PM–8:40 PM EST
Manufacturing Information Systems /
National Pen
No events for about 1 month!
No visibility into scheduled items/mismatch
Dec 3, 2024 11:38 AM–12:03 PM EST
Manufacturing Information Systems /
National Pen
Order rejection - transfer from one deco process to another due to capacity constraints
Dec 3, 2024 5:17 AM–11:38 AM EST
Manufacturing Information Systems /
National Pen
GS Order Stuck in Package Creation Failed
Dec 2, 2024 6:58 PM–Dec 3, 2024 4:20 AM EST
Manufacturing Information Systems /
National Pen
NatlPen-CZH wants to reject these orders from the Paperless Workflow.
Dec 2, 2024 8:54 AM–11:18 AM EST
Manufacturing Information Systems /
National Pen
CTIM-985: Error with Piranha application - does not download jobs to produce for Laser process
Nov 29, 2024 12:22 AM–Dec 2, 2024 2:21 AM EST
Manufacturing Information Systems /
National Pen
No events for 2 days!
Orders need to be rejected from the Paperless flow due to excessive volumes on the SS Bag process.
Nov 29, 2024 7:34 AM–9:37 AM EST
Manufacturing Information Systems /
National Pen
No events for 1 day!
No batches available in application Entity tracker for pens process to produce (casino process)
Nov 27, 2024 10:05 AM–4:35 PM EST
Manufacturing Information Systems /
National Pen
No events for 1 day!
Casino machine stuck and unable to scan items
Nov 26, 2024 10:42 AM–3:29 PM EST
Manufacturing Information Systems /
National Pen
Orders need Rejected so they can be processed further
Nov 26, 2024 5:11 AM–5:59 AM EST
Manufacturing Information Systems /
National Pen
No events for 3 days!
Overdue GS Order Stuck
Nov 22, 2024 1:29 PM–3:08 PM EST
Manufacturing Information Systems /
National Pen
No events for 2 days!
Orders stuck in 'terminated'
Nov 19, 2024 1:32 PM–5:29 PM EST
Manufacturing Information Systems /
National Pen
Batch failure while scanning due to API failed response
Nov 18, 2024 5:38 PM–8:43 PM EST
Manufacturing Information Systems /
National Pen
NP CZH Ran out of capacity on SS Bag process and need to reject orders.
Nov 18, 2024 5:44 AM–6:12 AM EST
Manufacturing Information Systems /
National Pen
No events for 5 days!
Goldstar Order Stuck in Package Creation Failed
Nov 11, 2024 2:08 PM–Nov 12, 2024 5:24 PM EST
Manufacturing Information Systems /
National Pen
No events for 1 day!
Batch Stuck in Package Creation
Nov 11, 2024 1:55 PM–2:42 PM EST
Manufacturing Information Systems /
National Pen
No events for 2 days!
Artwork Preview issue with GS National Pen
Nov 8, 2024 5:37 AM–3:19 PM EST
Manufacturing Information Systems /
National Pen
No events for 1 day!
GS Order Stuck in 'Live' Status
Nov 6, 2024 7:37 PM–Nov 7, 2024 1:29 PM EST
Manufacturing Information Systems /
National Pen
Completed Jobs Summary Data Issue
Nov 5, 2024 5:50 PM–Nov 6, 2024 6:26 PM EST
Manufacturing Information Systems /
National Pen
Issue with New Product Configuration
Nov 5, 2024 10:30 AM–Nov 6, 2024 4:59 PM EST
Manufacturing Information Systems /
National Pen
No events for 1 day!
GS Orders Unable to Batch Manually
Nov 5, 2024 12:45 PM–2:55 PM EST
Manufacturing Information Systems /
National Pen
GS Order with Duplicate Quantity
Nov 4, 2024 7:40 PM–8:20 PM EST
Manufacturing Information Systems /
National Pen
No events for 1 day!
Large quantity order is stuck in Print Ready status
Nov 2, 2024 10:35 PM–Nov 3, 2024 1:24 AM EDT
Manufacturing Information Systems /
National Pen
No events for 5 days!
Batches GS stuck in live status for Casino process
Oct 28, 2024 4:32 AM–7:40 AM EDT
Manufacturing Information Systems /
National Pen
No events for 2 days!
Label content not printing for casino process
Oct 25, 2024 11:55 AM–1:25 PM EDT
Manufacturing Information Systems /
National Pen
UI indicates that the batch creation was successful but no batch has been created.
Oct 25, 2024 6:56 AM–10:33 AM EDT
Manufacturing Information Systems /
National Pen
22 Goldstar Batches Not Batched with 'Redacted' Status
Oct 24, 2024 4:58 PM–6:36 PM EDT
Manufacturing Information Systems /
National Pen
Planner Loading Issues
Oct 24, 2024 1:04 PM–1:57 PM EDT
Manufacturing Information Systems /
National Pen
PET not showing ready batches
Oct 23, 2024 3:23 PM–4:17 PM EDT
Manufacturing Information Systems /
National Pen
Current shift equipment capacity not reflected in batched work
Oct 23, 2024 12:00 PM–2:33 PM EDT
Manufacturing Information Systems /
National Pen
Overdue GS Orders Stuck in Live Status
Oct 21, 2024 5:41 PM–Oct 22, 2024 5:37 PM EDT
Manufacturing Information Systems /
National Pen
No events for 4 days!
Status 403 in PET for Inkjet
Oct 17, 2024 1:48 PM–Oct 18, 2024 9:56 AM EDT
Manufacturing Information Systems /
National Pen
No events for 1 day!
Batch stuck in ‘Package Creation’
Oct 16, 2024 11:54 AM–11:51 PM EDT
Manufacturing Information Systems /
National Pen
No events for 2 days!
Unable to scan CLX products for next step
Oct 14, 2024 4:25 PM–8:54 PM EDT
Manufacturing Information Systems /
National Pen
Batch stuck for casino process - Product WDP
Oct 14, 2024 10:59 AM–4:26 PM EDT
Manufacturing Information Systems /
National Pen
No events for 2 days!
NatlPen-MEX are getting error while scanning in CASINO CLX orders in Production
Oct 12, 2024 3:41 AM–5:02 AM EDT
Manufacturing Information Systems /
National Pen
Unable to produce Goldstar CLX batches for Casino process
Oct 11, 2024 6:27 PM–9:33 PM EDT
Manufacturing Information Systems /
National Pen
No events for 2 days!
Overdue GS Order stuck in 'Production Ready' Status
Oct 9, 2024 11:26 AM–12:09 PM EDT
Manufacturing Information Systems /
National Pen
Overdue GS Orders Stuck due to 'No eligible machines'
Oct 8, 2024 12:32 PM–1:03 PM EDT
Manufacturing Information Systems /
National Pen
GoldStar order without scheduling for the casino pencil process.
Oct 7, 2024 10:55 AM–5:58 PM EDT
Manufacturing Information Systems /
National Pen
Machine MX-LSR-201 terminating jobs
Sep 25, 2024 3:20 PM–Oct 7, 2024 2:21 PM EDT
Manufacturing Information Systems /
National Pen
GS Order Stuck in Package Creation
Oct 2, 2024 7:18 PM–Oct 7, 2024 3:05 AM EDT
Manufacturing Information Systems /
National Pen
Orders stuck in package creation failed
Oct 6, 2024 9:17 AM–11:37 PM EDT
Manufacturing Information Systems /
National Pen
No events for 3 days!
Past due orders stuck in live status
Oct 3, 2024 7:40 PM–8:39 PM EDT
Manufacturing Information Systems /
National Pen
No events for 3 days!
Batch stuck in package creation
Sep 30, 2024 12:58 PM–1:29 PM EDT
Manufacturing Information Systems /
National Pen
No events for 1 day!
MX-LSR-220 batches of 340 items have reassigned on their own, not producible
Sep 29, 2024 3:28 AM–4:39 AM EDT
Manufacturing Information Systems /
National Pen
Orders stuck in live status for inkjet process
Sep 28, 2024 5:00 PM–6:12 PM EDT
Manufacturing Information Systems /
National Pen
No events for 1 day!
Overdue GS Orders Stuck in Live Status
Sep 27, 2024 2:03 PM–3:36 PM EDT
Manufacturing Information Systems /
National Pen
Discarded batches stuck in Helix workflow
Sep 25, 2024 1:26 PM–Sep 27, 2024 2:12 PM EDT
Manufacturing Information Systems /
National Pen
GS Order Stuck in Package Creation
Sep 26, 2024 1:05 PM–2:45 PM EDT
Manufacturing Information Systems /
National Pen
No events for 1 day!
GoldStar order is pending to cancel in paperless system
Sep 25, 2024 10:49 AM–1:54 PM EDT
Manufacturing Information Systems /
National Pen
Order Goldstar Inkjet process
Sep 24, 2024 9:00 PM–10:51 PM EDT
Manufacturing Information Systems /
National Pen
Overdue GS Order Unable to Manually Batch
Sep 24, 2024 4:33 PM–6:11 PM EDT
Manufacturing Information Systems /
National Pen
No events for 3 days!
Batches stuck for Helix in Current Plan
Sep 21, 2024 8:49 AM–10:54 AM EDT
Manufacturing Information Systems /
National Pen
No events for 1 day!
Batches not downloading to machines via Piranha app (auth error)
Sep 19, 2024 6:14 PM–7:21 PM EDT
Manufacturing Information Systems /
National Pen
Overdue GS Order Stuck in Reprinted Status
Sep 19, 2024 5:56 PM–7:15 PM EDT
Manufacturing Information Systems /
National Pen