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National Pen
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National Pen
History
History
Batches not downloading to machines via Piranha app (auth error)
Sep 19, 2024 6:14 PM–7:21 PM EDT
Manufacturing Information Systems /
National Pen
Overdue GS Order Stuck in Reprinted Status
Sep 19, 2024 5:56 PM–7:15 PM EDT
Manufacturing Information Systems /
National Pen
No events for 5 days!
No batches pending download in PET
Sep 13, 2024 11:06 PM–Sep 14, 2024 12:28 AM EDT
Manufacturing Information Systems /
National Pen
No batches pending download in PET
Sep 13, 2024 3:37 PM–4:31 PM EDT
Manufacturing Information Systems /
National Pen
No events for 1 day!
Inkjet Batches Not Auto-Reassigned
Sep 11, 2024 5:14 PM–Sep 12, 2024 11:12 AM EDT
Manufacturing Information Systems /
National Pen
Duplicate items ik batch
Sep 11, 2024 1:57 PM–Sep 12, 2024 3:04 AM EDT
Manufacturing Information Systems /
National Pen
No jobs are being downloaded even though a plan is scheduled
Sep 11, 2024 2:21 AM–5:09 AM EDT
Manufacturing Information Systems /
National Pen
No events for 1 day!
Orders stuck in 'scheduled' status
Sep 9, 2024 11:46 AM–Sep 10, 2024 1:01 AM EDT
Manufacturing Information Systems /
National Pen
Overdue GS Order Stuck
Sep 9, 2024 5:17 PM–6:41 PM EDT
Manufacturing Information Systems /
National Pen
No jobs are being downloaded even though a plan is scheduled
Sep 9, 2024 8:47 AM–10:08 AM EDT
Manufacturing Information Systems /
National Pen
No events for 5 days!
Overdue GS Order Stuck in Scheduled
Aug 29, 2024 1:33 PM–Sep 3, 2024 11:10 AM EDT
Manufacturing Information Systems /
National Pen
Paperless Status API Latency
Aug 30, 2024 1:24 PM–Sep 3, 2024 11:00 AM EDT
Manufacturing Information Systems /
National Pen
No events for 1 day!
Pending items not available for Production
Sep 1, 2024 5:33 PM–Sep 2, 2024 2:24 AM EDT
Manufacturing Information Systems /
National Pen
No events for 3 days!
Automatic Batch Reassignment
Aug 29, 2024 2:03 PM–2:30 PM EDT
Manufacturing Information Systems /
National Pen
No events for 3 days!
GS Batch Stuck in Package Creation
Aug 26, 2024 1:14 PM–1:51 PM EDT
Manufacturing Information Systems /
National Pen
18 GS Orders stuck in 'scheduled' or 'print_ready'
Aug 15, 2024 5:36 PM–Aug 26, 2024 1:42 PM EDT
Manufacturing Information Systems /
National Pen
No events for 2 days!
NP Mexico Inkjet worfklow down, stuck in 'commit in progress'
Aug 24, 2024 11:18 AM–12:13 PM EDT
Manufacturing Information Systems /
National Pen
No events for 3 days!
Magnet Orders Stuck in 'Package Creation'
Aug 20, 2024 2:54 PM–8:29 PM EDT
Manufacturing Information Systems /
National Pen
No events for 5 days!
Stuck Orders Due Tomorrow (33 Total)
Aug 15, 2024 2:04 PM–3:00 PM EDT
Manufacturing Information Systems /
National Pen
No events for 2 days!
Helix machines are stopped
Aug 13, 2024 12:38 AM–1:35 AM EDT
Manufacturing Information Systems /
National Pen
Batches stuck in 'Package Creation'
Aug 12, 2024 12:45 PM–2:38 PM EDT
Manufacturing Information Systems /
National Pen
Orders stuck after reprint
Aug 12, 2024 10:16 AM–12:11 PM EDT
Manufacturing Information Systems /
National Pen
No events for 2 days!
Batches stuck in 'package creation'
Aug 9, 2024 11:50 AM–1:32 PM EDT
Manufacturing Information Systems /
National Pen
Batches stuck in Package Creation
Aug 8, 2024 1:08 PM–2:57 PM EDT
Manufacturing Information Systems /
National Pen
No events for 3 days!
Issue with Shift Plan INKJET
Aug 5, 2024 1:28 AM–2:35 AM EDT
Manufacturing Information Systems /
National Pen
No events for 4 days!
Production Account User Permissions Issue
Jul 31, 2024 11:15 AM–12:04 PM EDT
Manufacturing Information Systems /
National Pen
Duplicate Batches in the process of silkscreen Bags
Jul 30, 2024 10:35 AM–Jul 31, 2024 12:34 AM EDT
Manufacturing Information Systems /
National Pen
Batch stuck in Package creation inkjet on Machine Brother #51
Jul 30, 2024 8:28 PM–11:52 PM EDT
Manufacturing Information Systems /
National Pen
No events for 1 day!
NatlPen-MEX batches are pending in scheduled status
Jul 22, 2024 9:05 PM–Jul 29, 2024 6:25 PM EDT
Manufacturing Information Systems /
National Pen
Pens missing fills
Jul 26, 2024 11:17 AM–Jul 29, 2024 4:09 PM EDT
Manufacturing Information Systems /
National Pen
No events for 3 days!
Expired Goldstar Batch Stuck
Jul 25, 2024 6:06 PM–6:40 PM EDT
Manufacturing Information Systems /
National Pen
No events for 7 days!
Permission group for helix workflow (PET)
Jul 18, 2024 5:52 AM–6:50 AM EDT
Manufacturing Information Systems /
National Pen
No events for 6 days!
Download Failed due to Network Error
Jul 11, 2024 2:30 PM–6:08 PM EDT
Manufacturing Information Systems /
National Pen
Multiple order pending to be grouped into batches
Jul 11, 2024 10:07 AM–11:36 AM EDT
Manufacturing Information Systems /
National Pen
Overdue Goldstar batch stuck on Brother #53
Jul 10, 2024 3:14 PM–3:48 PM EDT
Manufacturing Information Systems /
National Pen
Batches stuck on Brother 50 & 53
Jul 9, 2024 3:25 PM–4:27 PM EDT
Manufacturing Information Systems /
National Pen
No events for about 2 months!
Production incident for Anonymous Auth token service
May 14, 2024 9:06 AM–9:16 AM EDT
22 Affected Services
:
eCommerce /
Order Management
eCommerce /
Stores
eCommerce /
OneCommerce
eCommerce /
CoreCommerce
Artwork Technology /
Artwork Processing
Artwork Technology /
Content Management
Artwork Technology /
Artwork Design
Artwork Technology /
Asset Management
Artwork Technology /
Visualization
Artwork Technology /
Artwork Generation
Artwork Technology /
Template Management
Artwork Technology /
Prepress
Data /
Data Platform
Data /
Personalization Framework
Data /
Data Consulting
Product Catalog /
Pricing
Product Catalog /
Product Configuration
Product Catalog /
Inventory and Delivery Planning
Product Catalog /
Supplier Integrations
Manufacturing Information Systems /
Vista
Manufacturing Information Systems /
National Pen
Manufacturing Information Systems /
Boxup