National Pen
Multiple GS Orders Pending
Incident Resolved: CTIM-1234
Rhydon found that the items had batched by the time they were online and explained why there was a slight delay. Production confirmed the items are ready for production. Incident is contained.
Please contact CTIM or see ticket for more details.
New Incident: CTIM-1234
Priority: Critical
Escalation sent to: Fulfillment: Rhydon Squad for review.
Paging Rhydon to assist in issue where multiple GS orders are unable to batch in sublimation process. Incident was first sent to MIS Support and raised to CTIM due to the urgency of the orders that are currently stuck.