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If you have questions or concerns, please reach out to platformsupport@cimpress.com.

Recent History

100% Uptime
Customers Blocked from Checkout
Commerce / CimCommerce v2
Order Rejections Due to Surface Mismatch
Artwork Technology / Asset Management
No events for 2 days!
Backbone Customer Service Outage Impacting Discount Functionality
Commerce / CimCommerce v1
BoxUp Unable to Use Cockpit Editor and Artwork Upload
Commerce / CimCommerce v1
No events for 1 day!
NatPen MEX Unable to Ship Any NPL, APAC, AU, or NZ Orders
3 Affected Services:
Ganger Down After Release
Manufacturing Information Systems / Vista
No events for 1 day!
(resolved) Prepress Workflows down, causing job rejections
Artwork Technology / Prepress
WND Manifest Issue
Logistics / North America
Cimpress Open Orders Rejected
Logistics / Europe
No events for 2 days!
BHI Unable to Ship Orders
Manufacturing Information Systems / Vista
DPS Service Experiencing Increased Response Times
Artwork Technology / Asset Management
High error rate for Logo Generation
Artwork Technology / Artwork Generation
No events for 1 day!
SAPI Failures for OnTrac Shipments
Logistics / North America
WIndsor plant failures when shipping Amazon orders
Logistics / North America
NatlPen TN Unable to Scan Batches
Manufacturing Information Systems / National Pen
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