National Pen
Microservice is currently not allowing jigs to load for Inkjet in Australia.
Incident Resolved: CTIM-1742
Fulfiller confirmed that the fix was successful. Incident is now contained.
Please contact CTIM or see ticket for more details.
UPDATE:
Support team added the relevant option under dropdown that should resolve the issue. Awaiting confirmation from the fulfiller.
New Incident: CTIM-1742
Plant: NatlPen-MEX
Priority: Critical
Escalation sent to: Paperless: Rhydon Squad for review.
Microservice does not support loading jigs for the Inkjet process in Australia. This option is currently limited to MEX and CZ. Relevant team is already working in this issue to resolve. Next update in max 30 minutes