National Pen
Machines stopped due to stuck batches
Incident Resolved: CTIM-1329
Problem has been confirmed to be resolved by production. Incident is contained.
Please contact CTIM or see ticket for more details.
UPDATE:
A status sync issue between the batch and fulfilled item was identified and corrected. Pending confirmation of resolution from production.
UPDATE:
Escalation sent to: Fulfillment: D’Ninjas
Adding D’Ninjas for assistance.
New Incident: CTIM-1329
Priority: Critical
Escalation sent to: Fulfillment: Rhydon Squad for review.
Production in National Pen-MEX reported that 4 machines are stopped due to stuck batches. Gathering more details in incident channel.