National Pen
(NatlPen-MEX) paperless page down
Incident Resolved: CTIM-1663
Both NatlPen-MEX and CEZ have confirmed that everything is working as expected and that the issue resolved itself. Moving the case status to ‘Contained’.
Please contact CTIM or see ticket for more details.
New Incident: CTIM-1663
Priority: Critical
Escalation sent to: Paperless: Rhydon Squad for review.
CTIM is currently investigating, as a high priority, an incident affecting NatlPen-MEX and CEZ, where the paperless page is down on every PC. The next update will be provided in 30 minutes or less