National Pen
Batch Stuck
Incident Resolved: CTIM-1222
Rhydon unblocked the batch resolving the issue. Incident is moved to contained status.
Please contact CTIM or see ticket for more details.
UPDATE:
Rhydon is still working on unblocking the batch. Next update will be shared when we hear back from them.
UPDATE:
Rhydon is online and looking into the issue. Next update in 30 minutes
UPDATE:
Still waiting for Rhydon to respond on the issue. Next update when we hear back from them or max in 1 hour
UPDATE:
Still awaiting response from Rhydon squad. Next update when we hear from them or max in 30 minutes.
New Incident: CTIM-1222
Priority: High
Escalation sent to: Fulfillment: Rhydon Squad for review.
Batch ID N1N93WVOJMU87J0 is stuck, preventing production from moving forward. Please request the Rhydon team to investigate.