National Pen
Orders Stuck in Laser Workflow
Incident Resolved: CTIM-1612
Incident is contained.
Please contact CTIM or see ticket for more details.
UPDATE:
Affected items have been released again for production, pending confirmation from the fulfiller.
UPDATE:
Escalation sent to: Paperless: D’Ninjas
Engaging additional MIS squad for assistance.
New Incident: CTIM-1612
Priority: Critical
Escalation sent to: Paperless: Rhydon Squad for review.
National Pen (MEX) production reports overdue orders with large quantities for Laser process are stuck in “artwork remediation” status.