National Pen
Shift Order Summary for Mexico not available
Incident Resolved: CTIM-1327
Customer confirmed they have received the Shift Order Summary. Incident Contained.
Please contact CTIM or see ticket for more details.
UPDATE:
DNinjas stated that the planned schedule for upcoming shifts will be accessible on the Schedule UI for the National Pen team. We are currently awaiting NP’s response to confirm this.
New Incident: CTIM-1327
Priority: High
Escalation sent to: Fulfillment: D’Ninjas for review.
The Shift Order Summary - Mexico report is unavailable. Typically this report is received via email notifications but today, Mexico has not received the updated email. This issue affects both the Helix and Inkjet processes.