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Product Configuration
Product attributes, Surfaces, tooling to do NPI.
Overview
Product Catalog
Product Configuration
History
History
No events for 16 days!
Rejections for specific SKU
May 30, 2025 1:40 PM–4:18 PM EDT
Product Catalog /
Product Configuration
No events for 1 day!
Products showing as Out of Stock
May 29, 2025 12:38 PM–12:57 PM EDT
Product Catalog /
Product Configuration
No events for 3 days!
The Product Catalog team has noticed that supplier data mappings have been marked incorrectly.
May 26, 2025 11:05 AM–11:59 AM EDT
Product Catalog /
Product Configuration
Prices not loading
May 26, 2025 3:21 AM–5:05 AM EDT
Product Catalog /
Product Configuration
No events for 3 days!
The Prepress parameter upload URL has expired, resulting in the rejection of some National Pen orders
May 22, 2025 6:29 AM–7:29 AM EDT
Product Catalog /
Product Configuration
Prindeal are unable to load expected delivery dates
May 22, 2025 3:58 AM–4:58 AM EDT
Product Catalog /
Product Configuration
No events for 1 day!
Orders stuck due to bad MDR URL
May 20, 2025 12:33 PM–2:13 PM EDT
Product Catalog /
Product Configuration
No events for 7 days!
Shipper Masks Incorrect
May 9, 2025 4:55 PM–May 12, 2025 3:20 PM EDT
Product Catalog /
Product Configuration
No events for 4 days!
Unexpected Surge in Order Item Failures (~500) with "500 Internal Server Error"
May 5, 2025 9:43 AM–May 8, 2025 10:05 AM EDT
Product Catalog /
Product Configuration
Printdeal complaint creation notification handlers are not active
May 8, 2025 5:06 AM–5:50 AM EDT
Product Catalog /
Product Configuration
No events for 1 day!
1063642 1063552 are still blocked for BoxUp
May 6, 2025 8:06 AM–12:43 PM EDT
Product Catalog /
Product Configuration
No events for 12 days!
'No Shipping Speed' or No Shipping Options Available in Checkout across multiple locales.
Apr 23, 2025 11:18 PM–11:54 PM EDT
Product Catalog /
Product Configuration
No events for 1 day!
Items suspended in Shipment Planner workflow. Manual retry does not seem to be working
Apr 22, 2025 5:48 AM–8:23 AM EDT
Product Catalog /
Product Configuration
No events for 6 days!
Add-to-Cart Failures Across Multiple Products – Likely Linked to Recent CT MCP Change
Apr 15, 2025 8:19 AM–9:09 AM EDT
Product Catalog /
Product Configuration
No events for 28 days!
Folded Card SKUs with incorrect projection in Studio
Mar 17, 2025 3:06 PM–5:07 PM EDT
Product Catalog /
Product Configuration
No events for 3 days!
Routing issues affecting expected fulfillment traffic levels.
Mar 14, 2025 4:19 AM–4:38 AM EDT
Product Catalog /
Product Configuration
No events for 29 days!
Elevated throughput calling catalog-transition.products.vpsvc.com
Feb 12, 2025 12:25 AM–9:40 AM EST
Product Catalog /
Product Configuration
No events for 4 days!
Product configuration issue with Premium Finish product
Feb 5, 2025 4:45 AM–Feb 7, 2025 11:10 AM EST
Product Catalog /
Product Configuration
No events for 1 day!
eCommerce received a pager alert indicating an increase in the failure rate of the workflow pricing.
Feb 5, 2025 11:56 PM–Feb 6, 2025 12:26 AM EST
Product Catalog /
Product Configuration
No events for 9 days!
Checkout - Spike in use of Fallback Speeds in shipping options due to EDO Timeout
Jan 27, 2025 10:18 PM–11:14 PM EST
Product Catalog /
Product Configuration
No events for 4 days!
Printdeal reported that 150+ order are suspended in routing
Jan 21, 2025 10:04 AM–Jan 23, 2025 3:36 AM EST
Product Catalog /
Product Configuration
No events for 1 day!
Error communicating with URI
Jan 21, 2025 5:43 AM–5:44 AM EST
Product Catalog /
Product Configuration
No events for 7 days!
The eCommerce team was alerted by the pager on WorkflowPrice step failure.
Jan 14, 2025 2:53 AM–4:25 AM EST
Product Catalog /
Product Configuration
No events for 4 days!
All Customer unable to place the order
Jan 7, 2025 11:45 PM–Jan 9, 2025 10:25 AM EST
Product Catalog /
Product Configuration
No events for 1 day!
CT Calculator Service Severely Degraded
Jan 8, 2025 9:20 AM–9:35 AM EST
Product Catalog /
Product Configuration
No events for 1 day!
PrintDeal is unable to show delivery dates and is getting 422 errors on delivery possibilities.
Jan 6, 2025 9:01 AM–9:50 AM EST
Product Catalog /
Product Configuration
No events for 3 days!
Incoming Labelsheet orders (SRRS LRRS SCS SOS) wrong
Jan 2, 2025 7:45 AM–Jan 3, 2025 4:21 AM EST
Product Catalog /
Product Configuration
No events for 9 days!
The task for setting up the gang shows as incomplete for the product Levi's High Neck Full Zipper Jacket.
Dec 24, 2024 9:26 AM–10:09 AM EST
Product Catalog /
Product Configuration
No events for 23 days!
Turn off Select shipping speeds in Venlo
Nov 30, 2024 9:26 AM–10:15 AM EST
Product Catalog /
Product Configuration
Urgent request, items show OOS on Vista NA site, need access
Nov 29, 2024 12:30 PM–12:49 PM EST
Product Catalog /
Product Configuration
No events for 21 days!
Printjobs completed without gang depth (Item Aggregation)
Nov 8, 2024 8:28 AM–9:21 AM EST
Product Catalog /
Product Configuration
No events for 5 days!
Website Loading/Freezing for Blank Box SKUs
Nov 1, 2024 2:32 PM–Nov 2, 2024 2:46 PM EDT
Product Catalog /
Product Configuration
No events for 3 days!
The Workflow Price steps are failing, with over 500 requests currently in a failed state.
Oct 30, 2024 12:10 AM–12:58 AM EDT
Product Catalog /
Product Configuration
No events for 1 day!
Incorrect Quantity Choices for Multiple Products
Oct 28, 2024 1:50 PM–2:50 PM EDT
Product Catalog /
Product Configuration
No events for 3 days!
Certain Polymailers are Not Purchasable
Oct 25, 2024 10:43 AM–2:49 PM EDT
Product Catalog /
Product Configuration
Not getting product price for quotes
Oct 25, 2024 4:50 AM–7:13 AM EDT
Product Catalog /
Product Configuration
No events for 2 days!
Unable to edit orders through cockpit
Oct 22, 2024 4:46 AM–10:51 AM EDT
Product Catalog /
Product Configuration
No events for 5 days!
BoxUp encountering an error with Display and Square Mailers in Cockpit
Oct 16, 2024 10:12 AM–11:38 AM EDT
Product Catalog /
Product Configuration
No events for 9 days!
Product Configuration UI, Failures to Sync
Oct 7, 2024 4:19 AM–10:56 AM EDT
Product Catalog /
Product Configuration
No events for 17 days!
Service Slowness and Errors (PASTA & PI)
Sep 19, 2024 3:20 PM–3:57 PM EDT
Product Catalog /
Product Configuration
No events for 14 days!
Increased response times for Selector
Sep 4, 2024 5:45 PM–5:59 PM EDT
Product Catalog /
Product Configuration
No events for 5 days!
Artwork is encountering rejections for Photobooks due to SKU change CIM-6A6N7V1J
Aug 30, 2024 7:46 AM–10:23 AM EDT
Product Catalog /
Product Configuration
No events for 2 days!
White tissue paper showing out of stock
Aug 28, 2024 8:39 AM–9:22 AM EDT
Product Catalog /
Product Configuration
No events for 6 days!
Degraded Performance in Multiple Vista Services (Checkout, Studio, My Projects) Due to Cimpress Service Outage
Aug 21, 2024 9:13 AM–11:27 AM EDT
Product Catalog /
Product Configuration
No events for 21 days!
Around 244 orders are stuck in processing state for National Pen
Jul 31, 2024 4:37 AM–6:46 AM EDT
Product Catalog /
Product Configuration
No events for 15 days!
RANCH background processing is currently delayed
Jul 15, 2024 9:25 AM–11:31 AM EDT
Product Catalog /
Product Configuration
No events for 5 days!
Selector API experiencing increased error rate of more than 10%
Jul 10, 2024 6:10 AM–6:14 AM EDT
Product Catalog /
Product Configuration