Product Configuration
Product attributes, Surfaces, tooling to do NPI.
History
No events for 14 days!
Increased response times for Selector
Product Catalog / Product Configuration
No events for 5 days!
Artwork is encountering rejections for Photobooks due to SKU change CIM-6A6N7V1J
Product Catalog / Product Configuration
No events for 2 days!
White tissue paper showing out of stock
Product Catalog / Product Configuration
No events for 6 days!
Degraded Performance in Multiple Vista Services (Checkout, Studio, My Projects) Due to Cimpress Service Outage
Product Catalog / Product Configuration
No events for 21 days!
Around 244 orders are stuck in processing state for National Pen
Product Catalog / Product Configuration
No events for 15 days!
RANCH background processing is currently delayed
Product Catalog / Product Configuration
No events for 5 days!
Selector API experiencing increased error rate of more than 10%
Product Catalog / Product Configuration
No events for about 1 month!
Sheet Stickers SKU ItemDNA Mapping Causing Rejections
Product Catalog / Product Configuration
No events for 5 days!
Currently, 1641 orders are suspended in routing state for all the Busniss Units.
Product Catalog / Product Configuration
No events for 9 days!
Production incident for Anonymous Auth token service
22 Affected Services:
- eCommerce / Order Management
- eCommerce / Stores
- eCommerce / OneCommerce
- eCommerce / CoreCommerce
- Artwork Technology / Artwork Processing
- Artwork Technology / Content Management
- Artwork Technology / Artwork Design
- Artwork Technology / Asset Management
- Artwork Technology / Visualization
- Artwork Technology / Artwork Generation
- Artwork Technology / Template Management
- Artwork Technology / Prepress
- Data / Data Platform
- Data / Personalization Framework
- Data / Data Consulting
- Product Catalog / Pricing
- Product Catalog / Product Configuration
- Product Catalog / Inventory and Delivery Planning
- Product Catalog / Supplier Integrations
- Manufacturing Information Systems / Vista
- Manufacturing Information Systems / National Pen
- Manufacturing Information Systems / Boxup
No events for 6 days!
Custom quote orders are stuck in suspended state. Currently this API is giving 413
Product Catalog / Product Configuration
No events for 7 days!
Artwork color issue on BoxUp orders
Product Catalog / Product Configuration
No events for 4 months!
RANCH issue
Product Catalog / Product Configuration
No events for 3 months!
Production outage for COAM
21 Affected Services:
- eCommerce / Order Management
- eCommerce / Stores
- Artwork Technology / Artwork Processing
- Artwork Technology / Content Management
- Artwork Technology / Artwork Design
- Product Catalog - old, do not use / Product Information Management
- Product Catalog - old, do not use / Supplier Integrations
- Product Catalog - old, do not use / Fulfillment Process Setup
- Product Catalog - old, do not use / Supplier Performance
- Product Catalog - old, do not use / Claims Management
- Product Catalog - old, do not use / Inventory
- Product Catalog - old, do not use / Routing
- Product Catalog - old, do not use / Delivery Planning
- Fulfillment - old, do not use / Manufacturing Information Systems
- Fulfillment - old, do not use / Logistics
- Data / Data Platform
- Data / Personalization Framework
- Product Catalog / Pricing
- Product Catalog / Product Configuration
- Product Catalog / Inventory and Delivery Planning
- Product Catalog / Supplier Integrations
No events for 25 days!
Platform Support Incident
2 Affected Services:
- Fulfillment - old, do not use / Manufacturing Information Systems
- Product Catalog / Product Configuration