Product Configuration
Product attributes, Surfaces, tooling to do NPI.
History
No events for 12 days!
Pixart Cockpit Sync Issues
Product Catalog / Product Configuration
No events for 6 days!
No events for 5 days!
Elevated Fallback Shipping Speed Usage in Checkout
Product Catalog / Product Configuration
No events for 14 days!
CT Indirect Tax Service Degradation
Product Catalog / Product Configuration
Promo Standards Certificate issue causing some orders not to reach Fulfillers
Product Catalog / Product Configuration
No events for 4 days!
EDO Shipping Option Timeouts and Fallbacks
Product Catalog / Product Configuration
No events for 6 days!
Users are not able to update products and product related resources
Product Catalog / Product Configuration
Pricer service is returning 500 errors on endpoint
Product Catalog / Product Configuration
No events for 7 days!
Zero Shipping Price Displayed Due to Unsupported Merchant Options Configuration
Product Catalog / Product Configuration
No events for 1 day!
Cockpit orders are failing to inject to MCP with Fulfillment Error related to surfaces
Product Catalog / Product Configuration
No events for 10 days!
Orders Stuck In Fulfillment Error
Product Catalog / Product Configuration
No events for 1 day!
Order Stuck in SentToMCP Prolonged
Product Catalog / Product Configuration
Inventory check on products that should not have it blocking expected delivery dates to customers
Product Catalog / Product Configuration
No events for 16 days!
Free Economy shipping for orders over $100 is not applying when the cart includes Canvas Prints
Product Catalog / Product Configuration
No events for 3 days!
Risk of instability to major services due to misconfigured products using invalid CJ fulfillment location
Product Catalog / Product Configuration
Orders are failing for SKU due to surface mismatch
Product Catalog / Product Configuration
No events for 2 days!
Product Version Mismatch Blocks Email Campaigns in EU
Product Catalog / Product Configuration
No events for 4 days!
Discount Management API returns two incompatible data structures
Product Catalog / Product Configuration
No events for 16 days!
Artwork service down on website and getting null inside the array
Product Catalog / Product Configuration
No events for 6 days!
Vinyl Banners showing on-site without pricing
Product Catalog / Product Configuration
No events for 3 days!
PIM Product Data Issue
Product Catalog / Product Configuration
No events for 7 days!
Increased 400 Errors from Maise Service Affecting PDPs and Category Pages
Product Catalog / Product Configuration
Mailing Services Unavailability Blocks API Flow
Product Catalog / Product Configuration
Increased errors in various services
Product Catalog / Product Configuration
No events for 1 day!
OOS messages on some VCS ProShop products
Product Catalog / Product Configuration
Design Specifications Service errors affecting Vista Studio users
Product Catalog / Product Configuration
Edit in Designer for File Review 2.0 not woorking
Product Catalog / Product Configuration
No events for 12 days!
No events for 9 days!
Artwork observed a spike in 5xx errors correlated with the transition to the new Surface Explorer endpoint
Product Catalog / Product Configuration
No events for 12 days!
No events for 9 days!
Cimpress Open Keychain Orders failures
Product Catalog / Product Configuration
No events for 3 days!
National Pen Products not syncing in Cockpit
Product Catalog / Product Configuration
Roll Labels are unorderable on boxup.com
Product Catalog / Product Configuration
Box Up 'box' quantities incorrect
Product Catalog / Product Configuration
No events for 8 days!
Many orders are stuck in progress under Transmission Details
Product Catalog / Product Configuration
No events for 4 days!
Incorrect surface specs for postcard envelopes
Product Catalog / Product Configuration
No events for 1 day!
No events for 1 day!
Shipping calculator not displaying delivery options instead shows a fallback modal
Product Catalog / Product Configuration
No events for 6 days!
Paperless orders are are stuck in fulfilment workflow
Product Catalog / Product Configuration
No events for 3 days!
Orders are stuck in processing state for several BUs
Product Catalog / Product Configuration
No events for 1 day!
Missing "Shape" Attribute in Product Linker Without Intentional Change
Product Catalog / Product Configuration
No events for 6 days!
No events for 30 days!
Broken options for postcards
Product Catalog / Product Configuration
No events for 4 days!
Business Card Orders with Blank Backs Failing
Product Catalog / Product Configuration
No events for 18 days!
Rejections for specific SKU
Product Catalog / Product Configuration
No events for 1 day!
Products showing as Out of Stock
Product Catalog / Product Configuration
No events for 3 days!
The Product Catalog team has noticed that supplier data mappings have been marked incorrectly.
Product Catalog / Product Configuration
Prices not loading
Product Catalog / Product Configuration
No events for 3 days!
The Prepress parameter upload URL has expired, resulting in the rejection of some National Pen orders
Product Catalog / Product Configuration
Prindeal are unable to load expected delivery dates
Product Catalog / Product Configuration
No events for 1 day!
Orders stuck due to bad MDR URL
Product Catalog / Product Configuration
No events for 7 days!
Shipper Masks Incorrect
Product Catalog / Product Configuration
No events for 4 days!
Unexpected Surge in Order Item Failures (~500) with "500 Internal Server Error"
Product Catalog / Product Configuration
Printdeal complaint creation notification handlers are not active
Product Catalog / Product Configuration
No events for 1 day!
1063642 1063552 are still blocked for BoxUp
Product Catalog / Product Configuration
No events for 12 days!
'No Shipping Speed' or No Shipping Options Available in Checkout across multiple locales.
Product Catalog / Product Configuration
No events for 1 day!
Items suspended in Shipment Planner workflow. Manual retry does not seem to be working
Product Catalog / Product Configuration
No events for 6 days!
Add-to-Cart Failures Across Multiple Products – Likely Linked to Recent CT MCP Change
Product Catalog / Product Configuration
No events for 28 days!
Folded Card SKUs with incorrect projection in Studio
Product Catalog / Product Configuration
No events for 3 days!