Product Configuration

Printjobs completed without gang depth (Item Aggregation)

Resolved

Incident Resolved: CTIM-923
Printdeal has confirmed that the issue is resolved and printjobs can now be released to the fulfiller. The incident is contained.
Please contact CTIM or see ticket for more details.

Updated

UPDATE:

The Trdelnik squad has implemented changes to address the 403 error and they are awaiting confirmation on whether the issue persists. Printdeal has been asked to retry the process to determine if the error is resolved.

Updated

UPDATE:

Trdelnik squad is online and looking into the issue. Next update will be shared when we hear from them.

Investigating

New Incident: CTIM-923
Priority: Critical
Escalation sent to: PCD: Trdelnik Squad for review.
Currently Printdeal unable to create print jobs in the Item Aggregation tool. Although the jobs show as ‘Completed’ there’s no gang department assigned, preventing the print jobs from being released to the fulfiller.