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Incidents Reported
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Recent History
Orders failing in Prepress
Apr 2, 2025 12:28 PM–2:14 PM EDT
Artwork Technology /
Prepress
No events for 6 days!
Some items were rejected on the platform due to an unauthorized error
Mar 27, 2025 6:38 AM–6:41 AM EDT
Artwork Technology /
Prepress
Issue with the Merchant orders.(pixart)
Mar 26, 2025 6:26 AM–7:30 AM EDT
Artwork Technology /
Prepress
Issue with the Pixart Merchant orders.
Mar 25, 2025 6:47 AM–8:38 AM EDT
Artwork Technology /
Prepress
No events for 4 days!
Errors in Prepress Indesign Service
Mar 20, 2025 11:51 AM–2:31 PM EDT
Artwork Technology /
Prepress
No events for 2 days!
Spike in API 500 Error for rendering.documents.cimpress.io/v1/fusion-fallback/preview
Mar 18, 2025 2:32 AM–12:22 PM EDT
Artwork Technology /
Prepress
No events for 4 days!
Print Orders Failing to Reflect Approved Design Opacity
Mar 12, 2025 11:45 PM–Mar 14, 2025 5:05 AM EDT
Artwork Technology /
Prepress
No events for 9 days!
Raised Gold Foil BCs Have Incorrect Number Of Pages
Mar 4, 2025 5:37 PM–9:16 PM EST
Artwork Technology /
Prepress
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