Prepress
(resolved) Prepress Workflows down, causing job rejections
Incident Resolved: CTIM-2460
No further bleed for over 1 hour. (Incident Contained in Tesseract Tool)
Teams are conducting research into what orders from which businesses require remediation. Next update when remediation list is prepared.
Please contact CTIM or see ticket for more details.
New Incident: CTIM-2460
Priority: High
Escalation sent to: Artwork Tech: Prepress for review.
Between 8:38 UTC and 12:20 UTC the Prepress workflow was down which has led to some orders being rejected. It is not yet clear what businesses were affected and may require remediation. Prepress team is now determining a list of affected items.