État des services - Cimpress Technology

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If you have questions or concerns, please reach out to platformsupport@cimpress.com.

eCommerce

Opérationnel

Order Management

Artwork Technology

Opérationnel

Artwork Processing

Content Management

Asset Management

VCS previews not loading 2025-09-17 12:49 EDT

Artwork Generation

Drop in extracted brand profiles 2025-09-16 16:04 EDT

Template Management

Product Catalog - old, do not use

Opérationnel

Product Information Management

Supplier Integrations

Fulfillment Process Setup

Supplier Performance

Claims Management

Delivery Planning

Fulfillment - old, do not use

Opérationnel

Manufacturing Information Systems

Data

Opérationnel

Personalization Framework

Data Consulting

Product Catalog

Opérationnel

Product Configuration

Artwork observed a spike in 5xx errors correlated with the transition to the new Surface Explorer endpoint 2025-09-17 10:36 EDT

Inventory and Delivery Planning

Supplier Integrations

Manufacturing Information Systems

Opérationnel

Logistics

Opérationnel

Rest of the world

Access

Opérationnel

AuthFront (Authentication)

Trust Suite (COAM, authorization)

Account Hub (accounts, usage metering)

Historique récent

Disponibilité 100%

Snowflake credentials failed, causing connection issues 2025-09-17 08:56–10:26 EDT

Data / Data Platform

Connectivity Issue Between Looker and Snowflake 2025-09-17 07:22–07:23 EDT

Data / Data Platform

AWS login failing 2025-09-17 02:05–03:43 EDT

Access / Trust Suite (COAM, authorization)

Bad data in manifests 2025-09-15 13:59–2025-09-16 08:18 EDT

Logistics / North America

Cimpress Open T-shirts rejected due to blank decoration surfaces 2025-09-15 10:19–2025-09-16 07:36 EDT

Artwork Technology / Prepress

All Batches stuck in Box Up Scheduler, unable to RIP 2025-09-15 10:51–14:32 EDT

Manufacturing Information Systems / Boxup

Aucun événement pour 3 jours!

Photobook Previews Issue 2025-09-10 15:09–2025-09-11 18:06 EDT

Artwork Technology / Visualization

Vista signup attack identified 2025-09-11 15:20–16:19 EDT

Access / AuthFront (Authentication)

National Pen is unable to close manifest 2025-09-11 10:34–11:21 EDT

Logistics / Rest of the world

Vista website login errors 2025-09-10 15:26–17:04 EDT

Access / AuthFront (Authentication)

Shipping line is down for National Pen 2025-09-10 10:03–10:35 EDT

Logistics / Rest of the world

Mora than 60 orders are rejected due to Document is invalid 2025-09-09 10:07–19:16 EDT

Product Catalog / Product Configuration

Aucun événement pour 1 jour!

Customers unable to complete checkout 2025-09-08 11:17–11:47 EDT

eCommerce / CoreCommerce

Cockpit unable to load 2025-09-08 11:07–11:31 EDT

2 services concernés:

eCommerce / Order Management
eCommerce / Stores

Multiple users facing download delays in the review app 2025-09-08 06:43–10:55 EDT

Artwork Technology / Artwork Processing

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