Cimpress Technology

CimCommerce v1

  1. Overview
  2. Commerce
  3. CimCommerce v1
  4. Issue

PrintDeal Orders Stuck in Processing State

Updated

UPDATE:

Additional teams are being engaged to investigate this issue at high priority. Next update in 1 hour.

Investigating

New Incident: CTIM-2266
Priority: Low
Escalation sent to: eCommerce Support for review.
CTIM is investigating an issue where an influx of 900+ orders are stuck in processing for PrintDeal. Engaging support teams to investigate. Next update in 1 hour.