North America
WIndsor plant failures when shipping Amazon orders
UPDATE:
CTIM will enquire during IST business hours if there’s been a response from the Carrier. Next update during IST business hour.
UPDATE:
Support team has reached out to the carrier team to know the root cause. Next update when we get a response from the carrier team or CTIM will follow up in max 12 hours.
UPDATE:
Escalation sent to: Fulfillment: Logistics: Squirtle
The issue is already contained. Investigation continues on the root cause. Next update in max 4 hours.
Incident Resolved: CTIM-2432
Support Teams have contained or resolved the issue. Please contact MIS PBM or see ticket for more details.
New Incident: CTIM-2432
Plant: WND
Priority: High
Escalation sent to: Fulfillment: Logistics Support for review.
Creating channel to investigate Amazon shipment failures in Windsor.