CJ Manifest Issues

解決済み 2026年02月25日 16:57 EST

Incident Resolved: CTIM-2365
Support teams have confirmed the files were successfully transmitted and the UI has updated to reflect the correct status. This incident is contained. CTIM to conduct a critical postmortem in the coming days.
Please contact CTIM or see ticket for more details.

更新済み 2026年02月25日 16:31 EST

UPDATE:
Escalation sent to: Fulfillment: Logistics: Pikachu

Engaging additional support teams to investigate further. Next update in 30 minutes or sooner.

更新済み 2026年02月25日 16:12 EST

UPDATE:

Support teams are still in investigation mode. Next update in 30 minutes or sooner.

検証中 2026年02月25日 15:45 EST

New Incident: CTIM-2365
Priority: Critical
Escalation sent to: Fulfillment: Logistics: Snorlax for review.
CTIM is investigating an issue at CJ plant where production is incurring an issue when trying to generate manifest documents. Engaging support teams at critical priority to investigate. Next update in 30 minutes or sooner.