CJ Manifest Errors

Løst 4. Feb 2026 kl. 17:07 EST

Incident Resolved: CTIM-2303
Teams have manually uploaded the missing files and confirmed the manifest is now showing successful. This incident is now contained.
Please contact CTIM or see ticket for more details.

Opdateret 4. Feb 2026 kl. 16:41 EST

UPDATE:
Escalation sent to: Fulfillment: Logistics: Squirtle

Engaging additional support teams. Next update in 30 minutes.

Opdateret 4. Feb 2026 kl. 16:33 EST

UPDATE:

Support teams are working to manually upload the manifest documentation. Next update in 30 minutes or sooner.

Opdateret 4. Feb 2026 kl. 16:02 EST

UPDATE:

Support teams continue to investigate. Next update in 30 minutes or sooner.

Opdateret 4. Feb 2026 kl. 15:34 EST

UPDATE:
Escalation sent to: Fulfillment: Logistics: Snorlax

Engaging additional teams to investigate.

Undersøgelse 4. Feb 2026 kl. 15:29 EST

New Incident: CTIM-2303
Priority: Critical
Escalation sent to: Fulfillment: Logistics Support for review.
CTIM is investigating an issue at Vista CJ plant where teams are receiving errors when trying to manifest shipments. Engaging teams to investigate at critical priority. Next update in 30 minutes or sooner.