Vista
Order Flow Issue
Incident Resolved: CTIM-2297
Support Teams have contained or resolved the issue. Please contact MIS PBM or see ticket for more details.
UPDATE:
We’ve identified that the alerts are likely being triggered due to a change in logging within New Relic, rather than an actual order flow problem. We’ll monitor for 30 minutes before closing the incident.
UPDATE:
Adding paging for Fulfillment devs to review the issue. Next update in 30 minutes.
New Incident: CTIM-2297
Plant: ALL PLANTS (Viper)
Priority: High
Escalation sent to: Fulfillment: Planning Engineers (FPE) for review.
MIS Support has reported that monitors are showing orders stopped flowing into the plants around 5pm ET. We’re currently reviewing the issue and checking with production to confirm.