EDO Shipping Option Timeouts and Fallbacks

解決済み 2026年01月15日 15:34 EST

Incident Resolved: CTIM-2233
Teams are seeing customer checkout rates return to normal after connectivity was restored. Incident is contained. CTIM to provide a critical postmortem in the coming days.
Please contact CTIM or see ticket for more details.

更新済み 2026年01月15日 15:16 EST

UPDATE:
Escalation sent to: PCD: Dispatch Squad

Engaging additional support teams. Next update in 30 minutes.

検証中 2026年01月15日 14:55 EST

New Incident: CTIM-2233
Priority: Critical
Escalation sent to: PCD: Product Operations for review.
CTIM is investigating an issue affecting EDO shipping option failures for Vista. Teams are being engaged to investigate at critical priority.