Vista
(WND) Issues with Gang Aggregation Module in Webshell
Incident Resolved: CTIM-2227
Support Teams have contained or resolved the issue. Please contact MIS PBM or see ticket for more details.
UPDATE:
Windsor MST is working with production to confirm the issue is resolved. Next update once confirmed or in 2 hours.
UPDATE:
The team deployed a fix around 12 PM UTC. We are currently awaiting confirmation from the plant to ensure the URL is working.
UPDATE:
The Support team has made a quick change to the Scan App. A temporary URL will be provided for WND to use tonight for this single application. The change will be deployed to PROD for all applications during U.S. business hours. CTIM will follow up accordingly.
UPDATE:
Escalation sent to: Fulfillment: Plant Optimizations (FPO)
Currently, the Windsor MST team is working on a workaround until the Fulfillment Plant Optimization (FPO) team can review the issue during U.S. business hours. CTIM will follow up with the FPO team once they log in.
New Incident: CTIM-2227
Plant: WND
Priority: Critical
Escalation sent to: Fulfillment: Logistics Support for review.
CTIM is currently investigating a high-priority incident affecting WND. The issue involves the Gang Aggregation Module in Webshell and Windsor, where offset errors are occurring while attempting to ship direct-ship items.