(WND) Issues with Gang Aggregation Module in Webshell

解決済み 2026年01月14日 12:57 EST

Incident Resolved: CTIM-2227
Support Teams have contained or resolved the issue. Please contact MIS PBM or see ticket for more details.

更新済み 2026年01月14日 10:53 EST

UPDATE:

Windsor MST is working with production to confirm the issue is resolved. Next update once confirmed or in 2 hours.

更新済み 2026年01月14日 09:24 EST

UPDATE:

The team deployed a fix around 12 PM UTC. We are currently awaiting confirmation from the plant to ensure the URL is working.

更新済み 2026年01月13日 23:46 EST

UPDATE:

The Support team has made a quick change to the Scan App. A temporary URL will be provided for WND to use tonight for this single application. The change will be deployed to PROD for all applications during U.S. business hours. CTIM will follow up accordingly.

更新済み 2026年01月13日 23:14 EST

UPDATE:
Escalation sent to: Fulfillment: Plant Optimizations (FPO)

Currently, the Windsor MST team is working on a workaround until the Fulfillment Plant Optimization (FPO) team can review the issue during U.S. business hours. CTIM will follow up with the FPO team once they log in.

検証中 2026年01月13日 22:58 EST

New Incident: CTIM-2227
Plant: WND
Priority: Critical
Escalation sent to: Fulfillment: Logistics Support for review.
CTIM is currently investigating a high-priority incident affecting WND. The issue involves the Gang Aggregation Module in Webshell and Windsor, where offset errors are occurring while attempting to ship direct-ship items.