Prepress
Orders Held in Document Review
Incident Resolved: CTIM-2191
The incident was resolved prior to escalation and there’s been no additional reports of problems, so we’re moving this to contained. We will follow up with the Artwork teams during their business hours on any remediation actions.
Please contact CTIM or see ticket for more details.
New Incident: CTIM-2191
Priority: Critical
Escalation sent to: Artwork Tech: Support for review.
Artwork teams have reported delays in order reviews, causing some items to be stuck in the doc review stage. The problem has already been identified and fixed by Artwork dev teams. They are currently working to identify and remediate the affected orders.