Visualization
Rendering Service Degradation
Incident Resolved: CTIM-2132
No additional problems have been reported. At this point, the incident is contained.
Please contact CTIM or see ticket for more details.
UPDATE:
Rendering service should be returning to normal functionality since the cluster has already recovered. We will continue to monitor the issue. Next update in 30 minutes.
New Incident: CTIM-2132
Priority: Critical
Escalation sent to: Artwork Tech: Support for review.
Artwork teams have reported issues with the Rendering service infrastructure in EU-West (AWS). This could impact previews for multiple business units. Support teams are already aware and actively working the issue.