Prepress
High error rate while pushing files to Uploads
Incident Resolved: CTIM-2126
Team confirmed that the error rates have dropped to zero and is stable from last 30 minutes. Incident is contained.
Please contact CTIM or see ticket for more details.
New Incident: CTIM-2126
Priority: Critical
Escalation sent to: Artwork Tech: Infrastructure (Uploads) for review.
Print-prep in both regions is experiencing a very high error rate while pushing files to Uploads, likely due to heavy load. The team found the cause of the issue and they stopped expired jobs. The error rate has started to drop. We will monitor this for some time and will share next update when the error rate drops to zero.