CimCommerce v2

UPDATE:

BoxUp is still awaiting confirmation from initial customers reporting this issue. Next update during CET business hours or sooner.

UPDATE:

CT teams are seeing successful orders come in through BoxUp, but teams are waiting to hear back from initial reported customers before considering this incident contained. Next update will be by end-of-day PST hours.

UPDATE:

Commerce support has implemented a fix for this issue. Teams are seeing successful cart checkouts since the deployment. BoxUp is awaiting to hear back from customers that the issue is resolved.

UPDATE:

Additional resources from Commerce Support are engaged and investigating. Next update in max 30 minutes.

UPDATE:

BoxUp developers are being engaged to investigate. Next update in 30 minutes max.