Gangs Stuck in Created Status - Plantwide - Status Page

Resolvido Nov 4, 2025 6:58 PM EST

Incident Resolved: CTIM-2003
Support Teams have contained or resolved the issue. Please contact MIS PBM or see ticket for more details.

Atualizado Nov 4, 2025 6:50 PM EST

UPDATE:

SAP team confirmed that the issue is resolved and the systems are back online. Awaiting confirmation from the plants to contain the issue

Atualizado Nov 4, 2025 6:26 PM EST

UPDATE:
Escalation sent to: Vista: SAP Basis Support

Adding additional support team for assistance. Next update in max 30 minutes

Atualizado Nov 4, 2025 5:55 PM EST

UPDATE:
Escalation sent to: Fulfillment: Plant Optimizations/NPI

Requesting another engineering team to look into this ganger stuck issue with high priority.

Atualizado Nov 4, 2025 5:49 PM EST

UPDATE:

The team is online and actively investigation the ganger stuck issue with high priority. Next update in max 30 minutes.

Investigando Nov 4, 2025 5:45 PM EST

New Incident: CTIM-2003
Plant: WND
Priority: Critical
Escalation sent to: MIS Production Planning for review.
The WND plant is seeing multiple workflows with gangs stuck in the “Created” status. This is due to an ongoing SAP outage that started about 20 minutes ago.