Vista

Gangs Stuck in Created Status - Plantwide

解決済み

Incident Resolved: CTIM-2003
Support Teams have contained or resolved the issue. Please contact MIS PBM or see ticket for more details.

更新済み

UPDATE:

SAP team confirmed that the issue is resolved and the systems are back online. Awaiting confirmation from the plants to contain the issue

更新済み

UPDATE:
Escalation sent to: Vista: SAP Basis Support

Adding additional support team for assistance. Next update in max 30 minutes

更新済み

UPDATE:
Escalation sent to: Fulfillment: Plant Optimizations/NPI

Requesting another engineering team to look into this ganger stuck issue with high priority.

更新済み

UPDATE:

The team is online and actively investigation the ganger stuck issue with high priority. Next update in max 30 minutes.

検証中

New Incident: CTIM-2003
Plant: WND
Priority: Critical
Escalation sent to: MIS Production Planning for review.
The WND plant is seeing multiple workflows with gangs stuck in the “Created” status. This is due to an ongoing SAP outage that started about 20 minutes ago.