Prepress
Rendering outage
Incident Resolved: CTIM-1940
No more reports of problems with the rendering service. At this point, the incident is contained.
Please contact CTIM or see ticket for more details.
UPDATE:
Services remain stable. We will keep the incident open for 1 hour in case additional problems are reported.
UPDATE:
Artwork teams have redirected traffic and are seeing stable performance in rendering services. We will monitor the issue and provide another update in 1 hour.
New Incident: CTIM-1940
Priority: Critical
Escalation sent to: Artwork Tech: Support for review.
Artwork teams have reported problems with rendering services in the AWS us-east-1 region. Support teams are already investigating the issue.