Prepress

Cimpress Open T-shirts rejected due to blank decoration surfaces

Updated

UPDATE:

Adding Vista to access the channel

Investigating

New Incident: CTIM-1827
Priority: Low
Escalation sent to: Artwork Tech: Prepress for review.
CTIM created channel for tracking progress on an incident in which Cimpress Open T-shirts were being rejected at Prepress level due to upstream product logic. Prepress has temporarily paused a validation to reject blank surfaces until such time as Cimpress Open has updated their two-surface product logic.