Prepress

Prepress service timeout errors

Rozwiązany

Incident Resolved: CTIM-1798
No further issues have been reported. Incident is contained.
Please contact CTIM or see ticket for more details.

Zaktualizowana wersja

UPDATE:

At this point there doesn’t seem to be any increased impact. We will monitor the issue and await additional confirmation from Artwork teams.

Zaktualizowana wersja

UPDATE:

We have some reports that the errors have subsided. Waiting on confirmation from Artwork teams to determine the current impact.

Rozpoznanie

New Incident: CTIM-1798
Priority: Critical
Escalation sent to: Artwork Tech: Support for review.
Artwork Tech has reported increased errors for ‘gateway timeouts’ in Prepress service. The support teams are online and reviewing the issue.