Prepress
The print preparation API is failing with session tokens on the Portugal site
Incident Resolved: CTIM-1616
The team has implemented the fix in production, which has resolved the issue. Moving the case status to ‘Contained’.
Please contact CTIM or see ticket for more details.
UPDATE:
The team has published the fix, and it is expected to be in production within the next hour. Next update in 1 hour or less.
UPDATE:
Support team is still investigating incident affecting Vistaprint shoppers on the Portugal site issue at high priority. Next update in 1hour or less.
New Incident: CTIM-1616
Priority: High
Escalation sent to: Artwork Tech: Prepress for review.
Artwork Prepress is currently investigating, at high priority, an incident affecting Vistaprint shoppers on the Portugal site. The next update will be provided in 30 minutes or less.