Error in webshell, No scanning batch for casino process

解決済み 2025年05月26日 12:32 EDT

Incident Resolved: CTIM-1473
No response from fulfiller. Incident is contained. Please re-escalate if the problem continues.
Please contact CTIM or see ticket for more details.

更新済み 2025年05月26日 12:01 EDT

UPDATE:

No additional details at this point. Requesting update from the fulfiller on the current status of the issue. Next update in 30min.

更新済み 2025年05月26日 11:33 EDT

UPDATE:

Support teams confirmed the service should be functioning normally. Requesting confirmation from the customer. Next update in 30min or sooner.

更新済み 2025年05月26日 10:54 EDT

UPDATE:

The team is still investigating the incident affecting NatlPen-MEX, where there is no scanning batch for the casino process. This is being treated with the highest priority. The next update will be provided in 30 minutes

検証中 2025年05月26日 10:36 EDT

New Incident: CTIM-1473
Priority: High
Escalation sent to: Fulfillment: MIS D’Ninjas for review.
CTIM is currently investigating, with the highest priority, an incident affecting NatlPen-MEX, where there is no scanning batch for the casino process. The next update will be provided in 30 minutes.