Cimpress Technology

Prepress

  1. Overview
  2. Artwork Technology
  3. Prepress
  4. Issue

An alert has been raised for more than 1,000 failed workflows in the documentDataMining process.

Resolved

Incident Resolved: CTIM-1448
Artwork integration team have identified the issue proactively and reverted back the deployment. which resolved the issue hence moving the case status to contained.
Please contact CTIM or see ticket for more details.

Investigating

New Incident: CTIM-1448
Priority: Critical
Escalation sent to: Artwork Tech: Artwork Integration for review.
CTIM is currently investigating, at the highest priority, an incident involving an alert that was raised due to more than 1,000 failed workflows in the documentDataMining process. The next update will be provided in 30 minutes or less.