Prepress

Vista PBM reported an issue where over 900 users encountered errors while trying to upload images in Studio.

Opgelost

Incident Resolved: CTIM-1436
Contain incident. CTIM to follow up on root cause on Friday, May 16.
Please contact CTIM or see ticket for more details.

Onderzoekende

New Incident: CTIM-1436
Priority: Low
Escalation sent to: Artwork Tech: Support for review.
CTIM is currently investigating, at low priority, an incident affecting Vista PBM, where over 900 users encountered errors while trying to upload images in Studio, displayed as ‘Sorry - something went wrong. Please refresh your browser. between 5:00 PM and 11:00 PM UTC on 12 May.