Batch stuck for inkjet

Rozwiązany 2025-05-03 14:40 EDT

Incident Resolved: CTIM-1397
Rhydon unblocked the orders by splitting the batch into smaller ones. Incident is contained
Please contact CTIM or see ticket for more details.

Zaktualizowana wersja 2025-05-03 14:16 EDT

UPDATE:

Rhydon squad is onlineand looking into the issue with high priority. Next update in 30 minutes

Rozpoznanie 2025-05-03 14:11 EDT

New Incident: CTIM-1397
Priority: Critical
Escalation sent to: Fulfillment: MIS Rhydon Squad for review.
Batch stuck for Goldstar orders in inkjet process in package creation sequence.