Cimpress Technology

Prepress

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Prepress PDF Rendering Failure Due to Service Overload (EU Region)

Opgelost

Incident Resolved: CTIM-1393
Issue is already contained. Its created for tracking purpose and team will work on the documentation part
Please contact CTIM or see ticket for more details.

Onderzoekende

New Incident: CTIM-1393
Priority: Low
Escalation sent to: Artwork Tech: Support for review.
The Prepress PDF service in the EU region experienced issues due to high load, causing errors while generating PDFs.