The task for setting up the gang shows as incomplete for the product Levi's High Neck Full Zipper Jacket.

Résolu 2024-12-24 10:09 EST

Incident Resolved: CTIM-1052
As per the confirmation from the Vista team, I am moving the case status to ‘Contained.
Please contact CTIM or see ticket for more details.

Mis à jour 2024-12-24 10:02 EST

UPDATE:

Product service team advised to activate the gangDNAs with Any stock and that seems to have resolved the gang task in search UI. Vista team have placed a test order to confirm the order rejection.

Mis à jour 2024-12-24 09:59 EST

UPDATE:

The Production Operations team joined Slack and informed us that the Search UI is an internal Vistaprint tool. Currently, the Product Service team is looking into it.

En voie de résolution 2024-12-24 09:26 EST

New Incident: CTIM-1052
Priority: Critical
Escalation sent to: PCD: Product Operations for review.
The customer is trying to place a bulk order of 75,000 INR, but the gang setup task shows as incomplete for the product Levi’s High Neck Full Zipper Jacket. They have activated the gangDNAs; however, it has not synced with the search UI yet.