Prepress
Timeouts in Prepress Service
Incident Resolved: CTIM-930
Prepress service was stabilized and the backlog cleared by ~11:20am ET. Incident is contained.
Please contact CTIM or see ticket for more details.
UPDATE:
No additional info at this point. We will send another update once more details are available.
New Incident: CTIM-930
Priority: High
Escalation sent to: Artwork Tech: Artwork Processing Support for review.
Timeouts observed in Prepress service due to an increased work load that resulted in some backlogged items. Artwork teams are already working on the issue by scaling some of the services to meet demand.