GS Order Stuck in Package Creation

解決済み 2024年09月26日 14:45 EDT

Incident Resolved: PAP-2114
Batch was split and new package creation successful. Some new batches are ready for production, the rest are processing. Original batch contained large artwork which required separating into small batches to produce. Incident is contained.
Please contact CTIM or see ticket for more details.

更新済み 2024年09月26日 13:55 EDT

UPDATE:

Rhydon is currently reviewing the issue.

更新済み 2024年09月26日 13:13 EDT

UPDATE:
Escalation sent to: Fulfillment: Rhydon Squad

Redirect to Rhydon to help split up the batches.

検証中 2024年09月26日 13:05 EDT

New Incident: PAP-2114
Priority: Critical
Escalation sent to: Fulfillment: D’Ninjas for review.
Overdue GS orders in batch O4CGFJFOV8F79RO stuck in ‘Package Creation status (Inkjet - Brother 051).