National Pen
GS Order Stuck in Package Creation
Incident Resolved: PAP-2114
Batch was split and new package creation successful. Some new batches are ready for production, the rest are processing. Original batch contained large artwork which required separating into small batches to produce. Incident is contained.
Please contact CTIM or see ticket for more details.
UPDATE:
Rhydon is currently reviewing the issue.
UPDATE:
Escalation sent to: Fulfillment: Rhydon Squad
Redirect to Rhydon to help split up the batches.
New Incident: PAP-2114
Priority: Critical
Escalation sent to: Fulfillment: D’Ninjas for review.
Overdue GS orders in batch O4CGFJFOV8F79RO stuck in ‘Package Creation status (Inkjet - Brother 051).