Cimpress Technology

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Expired Goldstar Batch Stuck

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Incident Resolved: PAP-1971
The overdue Goldstar order from the stuck batch has been separated and re-batched to machine X-JET-04. The remaining orders from that batch will be remediated during business hours. The incident is now contained.
Please contact CTIM or see ticket for more details.

Undersøgelse

New Incident: PAP-1971
Priority: High
Escalation sent to: Fulfillment: Rhydon Squad for review.
Goldstar batch BRIPMXUWCPCUHXC is currently stuck in package creation on machine X-JET-04. It is at-risk of late shipping and customer complaints.