Issue with Review App

Resolved Jul 23, 2024 5:45 AM EDT

Incident Resolved: CTIM-745
MOS team identified the blocking queries and terminated them. Also they have created one index on database to make sure it works better. Incident is contained as issue is resolved.
Please contact CTIM or see ticket for more details.

Investigating Jul 23, 2024 5:12 AM EDT

New Incident: CTIM-745
Priority: High
Escalation sent to: CT Incident Management for review.
Numerous artists were facing issues with the Review App, making it impossible for them to fulfill their orders. MOS team has resolved the issue. Sending a formal escalation and creating a status page for tracking purpose.