Prepress
Prepress is currently investigating high rate of 'background job creation failed' errors
Incident Resolved: CTIM-667
Prepress has resolved this issue which originally started around 5:30am IST and was contained at 11:30 am IST. Issue was related to maintenance on Redis cluster. CTIM to consider this contained at this time.
Please contact Platform Support or see ticket for more details.
New Incident: CTIM-667
Priority: Critical
Escalation sent to: CT Incident Management for review.
Prepress is currently investigating elevated error message logs from Prepress service over the last few hours. Errors indicate ‘background job creation failed, see inner exception for details.’ Next CTIM update in 30 minutes.