Prepress
Artwork is getting disappeared for Goldstar fulfiller
The technical teams have completed their root cause and corrective action analysis. The post mortem can be view [here
https://cimpress-support.atlassian.net/wiki/spaces/DCR/pages/15950971813/Feb+22+2024+Goldstar+parameters+change].
It has been an hour since this incident was contained, and we have not seen a recurrence. We are marking this incident as resolved. Within five business days, we will post a link the the post mortem of this incident here.
We believe we have contained this incident and will continue to monitor. Unless there is a recurrence, we will mark this incident resolved in one hour.
We are aware of an issue. The technical team is investigating. We will update this status page again as soon as we have more information or in 30 minutes, whichever is sooner.