It has been an hour since this incident was contained, and we have not seen a recurrence. We are marking this incident as resolved. Within five business days, we will post a link the the post mortem of this incident here.
Studio5’s success-load rate has stabilised in the last 45mins. We will continue to monitor the results in the next 15mins.
Calls to https://embroidery.documents.cimpress.io by Studio5 continues to intermittently fail with a 504 error, causing studio to fail to load for various embroidery products.
Unable to load Studio5 page for all embroidery products for all locales.
We are aware of an issue and the technical team is investigating. We will update this status page again as soon as we have more information or in 30 minutes, whichever is sooner.