Pricing

Platform Support Incident

Resolved

Incident Resolved: PS-77286
The underlying cause has been resolved. The affected merchants are Vista, Exaprint, Easyflyer, Druck, and National Pen. Operations teams are working to resubmit the rejected orders.
Please contact Platform Support or see ticket for more details.

Updated

Incident Updated: The issue is currently under investigation, the team is working to get this fixed. The impacted businesses are Vista, Pixart and Exaprint. We will send another update within the next 30 minutes

Investigating

New Incident: PS-77286
Priority: Critical
Escalation sent to: CT Incident Management for review.
Orders for Pixart to fulfill from Vista and other businesses are not flowing. They are getting rejected due to missing prices.