Pricing
Platform Support Incident
Incident Resolved: PS-77286
The underlying cause has been resolved. The affected merchants are Vista, Exaprint, Easyflyer, Druck, and National Pen. Operations teams are working to resubmit the rejected orders.
Please contact Platform Support or see ticket for more details.
Incident Updated: The issue is currently under investigation, the team is working to get this fixed. The impacted businesses are Vista, Pixart and Exaprint. We will send another update within the next 30 minutes
New Incident: PS-77286
Priority: Critical
Escalation sent to: CT Incident Management for review.
Orders for Pixart to fulfill from Vista and other businesses are not flowing. They are getting rejected due to missing prices.