Ganger Down After Release

Resuelto Mar 25, 2026 11:12 AM EDT

Incident Resolved: CTIM-2463
Support Teams have contained or resolved the issue. Please contact MIS PBM or see ticket for more details.

Actualizado Mar 25, 2026 10:36 AM EDT

UPDATE:

After restarting the scheduling service, there’s already been a successful ganger run. We’ll continue to monitor the issue before containing the incident. Next update in 30min or sooner.

Investigando Mar 25, 2026 10:33 AM EDT

New Incident: CTIM-2463
Plant: WND
Priority: Critical
Escalation sent to: Fulfillment: Planning Engineers (FPE) for review.
Production in WND reported that the ganger service has been down since today’s Viper release. Fulfillment dev teams are already aware and assisting with the issue. Teams are currently restarting one of the affected services. Next update in 30min or sooner.